This qualification helps new and developing adult-care workers connect essential knowledge with safe, person-centred practice in a real care setting.
Study the knowledge online, apply it during normal work activity and gather evidence that shows what you understand and what you can do. Your assessor helps you plan the right evidence for your role.
What you will strengthen
01
Person-centred supportProtect choice, dignity and independence while adapting support to the individual.
02
Safe, responsible practiceUnderstand duty of care, safeguarding, health, safety and professional boundaries.
03
Communication and recordsCommunicate clearly, handle information correctly and follow agreed ways of working.
04
Reflective developmentUse feedback and reflection to improve your confidence, competence and contribution.
Online learning with real workplace assessment
This is a competence-based qualification. Knowledge can be developed online, but practical competence must be demonstrated through suitable adult-care duties and authentic workplace evidence.
STUDY & DELIVERY
Learn online. Show competence at work.
RiseLadder combines guided online learning, tutor support and an agreed workplace assessment plan.
01
Confirm your setting
Make sure your job or voluntary placement gives you suitable adult-care responsibilities and evidence opportunities.
02
Study the knowledge
Work through guided materials and activities online, with tutor feedback and progress support.
03
Apply it in practice
Use day-to-day care duties to demonstrate safe, person-centred and professional practice.
04
Build your portfolio
Combine written work, discussion, observation and suitable supporting evidence against the required criteria.
Qualification size
The regulated size is 460 total qualification-time hours, including 308 guided learning hours. Your personal timetable depends on prior experience, working pattern and access to evidence.
COURSE CONTENT
Nine core units. A pathway matched to your role.
Complete the nine mandatory units, then meet the remaining credit requirement through an approved optional pathway confirmed for your workplace context.
01Communication in Care SettingsMandatory core+
Adapt communication, reduce barriers and protect confidentiality.
02Handle Information in Care SettingsMandatory core+
Handle records and information in line with agreed ways of working.
03Personal Development in Care SettingsMandatory core+
Use feedback and reflection to plan and review development.
Involve people in decisions and apply person-centred values.
05Equality and Inclusion in Care SettingsMandatory core+
Promote equality, diversity, inclusion and human rights.
06Health, Safety and Wellbeing in Care SettingsMandatory core+
Follow safe working practices and support wellbeing.
07Responsibilities of a Care WorkerMandatory core+
Understand your role, boundaries and responsibility to raise concerns.
08Duty of CareMandatory core+
Balance choice and positive risk while responding to incidents and complaints.
09Safeguarding and Protection in Care SettingsMandatory core+
Recognise possible harm and follow reporting procedures.
Your optional pathway is confirmed before study begins
The full award is 46 credits. RiseLadder confirms the registered Highfield unit combination and the evidence opportunities available in your role before enrolment is completed.
WORKPLACE EVIDENCE
Turn everyday practice into credible evidence.
Your portfolio must show authentic, current practice from your own responsibilities. Direct observation is a central evidence source for competence.
01
Plan
Map unit criteria to suitable duties and people-supported activities.
02
Observe
Your assessor observes relevant normal work activity without disrupting care.
03
Discuss
Explain your choices, boundaries and response to realistic situations.
04
Record
Submit reflective work and supporting evidence without exposing confidential information.
Your assessor confirms what evidence is appropriate. Never upload identifiable service-user information unless an authorised process specifically requires and protects it.
ASSESSMENT
Show what you know—and what you can do.
The qualification is assessed through a portfolio of evidence and graded Pass or Fail. There are no traditional examinations.
Written activities and reflective accounts.
Professional discussion with your assessor.
Direct observation of relevant workplace practice.
Suitable supporting evidence from your role, where appropriate.
Evidence must be authentic and current
Your assessor explains the required evidence for each unit and how it connects to your own practice.
ENTRY REQUIREMENTS
Check that your role can support the qualification.
You must normally be aged 18 or over and work or volunteer in a suitable care setting. RiseLadder checks role, evidence access and study readiness before registration.
01
Suitable adult-care role or placementYou need regular access to duties that allow assessment of the required knowledge and competence.
02
Workplace evidence accessYour setting must support observation and appropriate evidence gathering.
03
English and study readinessYou need enough reading, writing and communication ability to complete learning and assessment.
04
Individual suitability reviewRiseLadder confirms provider policies, role fit and the planned optional pathway before enrolment.
FEES & PAYMENTS
A clear £1,500 course fee.
RISELADDER COURSE FEE£1,500
Complete the enrolment steps to confirm eligibility, workplace access and the approved study pathway before payment.
Secure bank payment
The full course fee is payable in one payment through secure bank checkout.